The Digital Government Network

Service Design

Service design is a human-centered, holistic approach to creating and improving services.

About this Category

Service design is a human-centered, holistic approach to creating and improving services that deliver value to users while aligning with organizational goals.

Meet our Speakers

We've gathered some of the top experts in the field to discuss this topic. With years of experience between them, they're well-equipped to offer invaluable insights and perspectives.

Scarlett Gonzalez

Scarlett Gonzalez

Head of Growth, Urban Systems

Lucas Garcia

Lucas Garcia

Marketing Manager, Metro Cloud

Talks

Accessibility Testing Best Practices for Government Web Sites

23 October 2025, 01:55 PM
Scarlett Gonzalez Lucas Garcia

Metro Cloud

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